ShieldApps Takes Place as Privacy Suite Provider for Call Centers in the US<\/h3>\n

Soon to be formally announced:<\/p>\n

ShieldApps will be providing a complete suite of applications that is to be placed on the callers\u2019 computer to better both the support session and the performance of the home-based computers off-session as well.<\/p>\n

According to the call center vendor, which has chosen to remain un-named, the ShieldApps suite of applications has been deployed gradually into their support process and call scenarios and has constantly proven itself against other similar applications. \u201cWe have seen a much easier implementation flow and a faster user-education process, which in turn allows us to reduce call times on one hand, and yet a better client experience on the other. Unlike other applications we have used, our clients convey a better value from this current set of applications, which seem to be easier for them to use independently along time.<\/p>\n

ShieldApps\u2019 VP of Operations, Moshe Layani: \u201cWe have tested these applications for a very long time, in numerous call centers worldwide. This specific set of applications is tailored for computer none savvy users on one hand, and for call centers on the other \u2013 to ease the remote installation and tutoring process for them.<\/p>\n

More information to be released in an upcoming formal press release.<\/p>\n

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 <\/p>\n","protected":false},"excerpt":{"rendered":"

ShieldApps Takes Place as Privacy Suite Provider for Call Centers in the US Soon to be formally announced: ShieldApps will be providing a complete suite of applications that is to be placed on the callers\u2019 computer to better both the support session and the performance of the home-based computers off-session as well. According to the […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-998","post","type-post","status-publish","format-standard","hentry","category-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/posts\/998","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/comments?post=998"}],"version-history":[{"count":2,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/posts\/998\/revisions"}],"predecessor-version":[{"id":1000,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/posts\/998\/revisions\/1000"}],"wp:attachment":[{"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/media?parent=998"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/categories?post=998"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shieldapps.com\/wp-json\/wp\/v2\/tags?post=998"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}