How to Report a False Positive or Request Whitelisting for Your Software?
To report a false positive or request whitelisting for your software, fill out the provided form with all relevant details, screenshots, and information. This data will assist our team in researching the case and whitelisting your files or sites as needed. For software developers, whitelisting in advance is optional and follows the same reporting process; select “Application Whitelisting” and provide all requested information. Please note that ShieldApps does not provide direct feedback on the results, but our databases will be updated based on our research team’s consideration and test protocols.
For software developers: whitelisting your software or website in advance is optional, and requires the very same reporting as a false-positive report below. Please choose “Application Whitelisting” accordingly and fill in all the information requested.
Please note that we do not respond with any feedback, regardless of the tests’ results, and our databases will be updated per our research team’s consideration and test protocols and regulations.







