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Please make sure all details are accurate and as used when subscribing to our services.
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Step 1
*How do I find my Mac Address?
- Click the Start button.
- In the Run text box, type cmd. This will open the command window.
- At the command prompt, type ipconfig /all.
- Copy down the “Physical Address” (aka the MAC address) from the “Ethernet adapter Wireless Network Connection” section.
- Close the command prompt window.
** How do I find my License Key?
The license key has been sent to you when you have purchased the product/service from us. You should have a record of it in your email inbox. Alternatively, if the software is installed on your computer, click License Information in the settings tab.