“How To Choose Your 1-800 Provider” or “Please Please Please Sell Us Your Support Calls…”
“How To Choose Your 1-800 Provider” or “Please Please Please Sell Us Your Support Calls…” a fool’s guide to the software industry’s hidden gem: Support Call Monetization (From an email sent by ShieldApps CEO to ShieldApps clientele, February 2014) A support call, like most things in life, is a 2-sided coin. To the pessimist […]







